Privacy Policy

Jeannie AI Inc. ("Jeannie", "we", "us", or "our") operates the Jeannie website and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Your use of the Service is also governed by our Terms of Use, which are incorporated into this Privacy Policy by reference. By using the Service, you agree to both this Privacy Policy and the Terms of Use.

We respect your privacy and are committed to protecting your personal information. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: Any additional information you choose to provide in your profile.
• Payment Information: If you subscribe to paid features in the future, we may collect billing information (processed securely through third-party payment processors).

2.2 Information You Provide to the Service

• Chat Conversations: All messages you send to Jeannie, including text, voice inputs, and descriptions of products you are looking for.
• Uploaded Images: Photos you upload for virtual try-on, product search, or style sharing.
• User-Generated Content: Styles, recommendations, reviews, or other content you share on the Service.

2.3 Automatically Collected Information

• Usage Data: Information about how you interact with the Service, including pages visited, features used, time spent on the Service, and clickstream data.
• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.

2.4 Information from Third Parties. We may receive information about you from third-party sources, such as:

• Analytics providers
• Advertising partners
• Social media platforms (if you connect your account)

We use the information we collect for various purposes, including:

• Providing and Improving the Service: To operate, maintain, and enhance the Jeannie AI shopping assistant, including generating personalized product recommendations and virtual try-on images.
• Personalization: To tailor the content, recommendations, and advertisements you see based on your preferences and behavior.
• Communication: To respond to your inquiries, send service-related notifications, and (with your consent) send marketing communications.
• Analytics and Research: To understand how users interact with the Service and improve our AI models and user experience.
• Advertising: To display relevant advertisements and measure the effectiveness of our advertising campaigns.
• Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We may share your information in the following circumstances:

4.1 Service Providers. We share information with third-party vendors and service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure (e.g., Supabase)
• AI model providers (e.g., Anthropic, OpenAI, or xAI)
• Analytics providers (e.g., Google Analytics)
• Payment processors (when applicable)
• Customer support tools

These service providers are contractually obligated to use your information only as necessary to provide services to us.

4.2 Advertising Partners. We work with advertising partners to display ads on the Service. These partners may collect information about your activity on our Service and other websites to provide more relevant ads. This may include the use of cookies and similar tracking technologies.

4.3 Affiliate Links and Retailers. When you click on product links or affiliate links, you will be directed to third-party retailer websites. These retailers may collect information about you in accordance with their own privacy policies.

4.4 Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.6 With Your Consent. We may share your information with third parties when you have given us explicit consent to do so.

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Types of cookies we use:

• Essential Cookies: Necessary for the operation of the Service.
• Analytics Cookies: Help us understand how users interact with the Service.
• Advertising Cookies: Used by our advertising partners to deliver relevant ads.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to certain exceptions).
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
• Do Not Track: We currently do not respond to "Do Not Track" signals.

To exercise these rights, please contact us at the email address provided below.

California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete, and the right to opt-out of the "sale" of personal information (note: we do not sell personal information in the traditional sense but may share it for advertising purposes).

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, use, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Chat history and uploaded images may be retained to improve our AI models and provide a better user experience, unless you request deletion.

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your jurisdiction. By using the Service, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Jeannie AI Inc.
Email: info@jeannieapp.com
Website: https://jeannieapp.com